Our Store Policies
Thank you for choosing Camera West. We realize that you have many options when shopping and we strive to accommodate your needs. If you have any questions concerning any of our products, feel free to give us a call at 760.992.5422. Clear communication is our utmost priority, so please take a look at our policies below. Thank you for your business!
Camera West Team
Via www.leicastoresf.com, we offer several options of payment. All of our online payments are securely processed through Paypal. We accept Visa, MasterCard, Discover, and American Express in addition to Paypal and Cash, in-store. We also accept payment by bank transfer for larger transactions and international shipments.
All items are available for free in-store pickup (this option is available during checkout). We have a variety of shipping options through Fedex and USPS. If you require a different shipping method, please contact us. We only ship to your verified PayPal address or billing address associated with your Credit Card. Your tracking number will be emailed at the time of shipment. All orders made before 2 p.m. (Pacific Standard Time) will ship that same day, and orders made after 2 p.m. (PST) will ship the following day.
We want to ensure that you are getting purchasing the right equipment for your needs, so please contact us with any questions. Returns are accepted within a 14-day window from the time of purchase are subject to a 15% restocking fee.
Exchanges are subject to 15% restocking fee. The item must be in as sold condition, complete with all corresponding interior and exterior packaging and accessories.
Camera West thoroughly inspects, cleans, describes, and services (if necessary) all used products we sell. We take pride in our used inventory, and we stand behind it. Camera West includes a 90-day warranty with all used products. Used products that do not function as stated when sold within 90 days of the sale will be repaired or replaced by Camera West. This excludes loss of product, impact damage, fire damage, water damage, or misuse of the product. New items are subject to the manufacturer's warranty. If you have any questions or issues with a new item, please contact us immediately, and we will facilitate resolution as quickly as possible.
We have the right to refuse orders for any reason. Orders that are refused will be fully refunded and closed.
Our Privacy Policies
When you place an order or register on www.leicastoresf.com, we collect information about your order. This includes your name, email address, phone number, credit card information, etc. via our secure checkout process. That said you may also visit and use our website anonymously, and without registration.
We Use Your Information
- We use the information we collect on our website to be better serve our customers.
- We collect information to improve the usability of our website.
- We collect information to send periodic emails via our newsletter.
- We collect information to fulfill orders and transactions within our secure checkout process.
We Protect Your Information
On www.leicastoresf.com we use a variety of preclusive measures to make your information safe. Your information’s safety and security are of great importance to us.
All of the information that is collected through our newsletter sign-up, shopping cart, and check-out is securely stored and encrypted. Our website utilizes SSL (Secure Socket Layer) technology which is a standardized way we provide a safe and encrypted link between you and our website.
We Do Not Share Your Information
Your information that is collected on our website is not sold, shared, or given to other people or 3rd parties. We do not share your name, address, or credit card information with anyone.
All credit card information is processed safely and securely via our secure checkout.
Of course, we do share your shipping information with the proper shipping carrier to complete your order.
To better communicate with our customers, we do send out periodic newsletters. We understand that excessive newsletters can be annoying, so we do our best to respect this privilege. We always give you the option in our newsletters to opt-out of them if you wish to exclude yourself from our newsletter list.
Age of Use
Our website, www.leicastoresf.com is not meant to be used by minors under the age of 18, and we do not knowingly collect information from children under the age of 13.